Are you unhappy with your NDIS plan, or a decision made by the NDIA?
The National Disability Insurance Scheme (NDIS) Appeals Support service at AMIDA can help. It’s free!
Who can get support?
The NDIS Appeals Support service is for anybody who has received an NDIS decision that they are unhappy with. This includes decisions about:
- NDIS eligibility: if you have been denied access to the scheme
- NDIS Participant Plans: if the supports offered by the NDIA do not meet your needs and goals
What kind of support is offered?
We offer support throughout the appeal process at no cost.
The NDIS Appeals Support Officer can:
- Explain the NDIS review and appeal process
- Help to prepare the required documents, including applications for legal aid (if needed)
- Attend Administrative Appeals Tribunal conferences and hearings (if needed)
Self Advocacy
We promote self-advocacy so that participants can:
- Feel confident to say what they need
- Voice what they believe is fair
- Have their human rights respected and upheld
How can you get NDIS Appeals support?
Contact: appeals@amida.org.au
phone: 03 9654 2103
We endeavor to reply to all intake requests within 5 working days. Please provide a brief outline (one paragraph) of your request and up to three relevant reports. This could include the Decision Outcome letter from the NDIA and/ or a report from a key Allied Health provider.
Please note that due to our fluctuating capacity, we cannot guarantee that we can take on your case. However, you can find these other free appeals services across Victoria:
- Action on Disability within Ethnic Communities
- AED Legal
- Disability Justice Advocacy
- Grampians Disability Advocacy
- Leadership Plus
- Rights Information and Advocacy Centre
- Victorian Mental Illness Awareness Council Inc
- Villamanta Disability Rights Legal Service Inc
You can also get help with the NDIS by contacting Victorian Legal Aid.
Who else has challenged their NDIS plan?
The Rights Information and Advocacy Centre (riac) is forming a peer support network for people impacted by NDIA decisions. Check http://riac.org.au/services/ndis/ to find out more!
The free NDIS Appeals Support service is funded by the Australian Government Department of Social Services. For more information visit: https://www.dss.gov.au/
What are your rights under the NDIS?
This factsheet outlines all of your rights as a participant of the NDIS.
What important words and phrases do you need to know?
The NDIS has created an Easy English List of words and phrases you might use when working through your plan.
Here are some useful videos about your human rights in relation to the NDIS.
How can you prepare for the best plan possible?
Here are some top tips from AMIDA on the Clickability blog.
You could use some of these tools to prepare for your planning meeting:
Picture My Future: Developed with people with disability at Deakin to support people to talk to NDIS planners about what is important to them.
Melbourne City Mission NDIS Planning Tool: A tool to help people with disability to talk to family and friends and to prepare for anything that might be included in an NDIS planning meeting.
5 Things to Take To Your Planning Meeting: A list by Yooralla of things to remember before meeting with an NDIS planner.
NDIS Factsheets : Posted by the NDIS.
Disability Loop: Videos produced by or featuring AFDO (Australian Federation of Disability Organisation) and NDIS Information Loop for people to learn about the NDIS.
My Learning Passport: a series of videos, and a participant workbook for people with an intellectual disability to prepare for NDIS planning.